Easy!TTS

Easy!TTS™ is a Tracking Ticket System, which due to its built-in customizable and configurable capability, can be used as a general purpose issue tracking system, or specifically a development defect tracking system. It is offered as a stand-alone issue tracking or defect tracking tool as well as an integrated module of our Easy!Flow, which is a process-oriented solution for your project development teams.

Benefits

  • Easy to learn and use – UI map and context sensitive Easy!help is one click away
  • Configurable process flow control
  • Configurable user privilege groupings -- effective control of process flow
  • Allows you to add new fields or delete existing fields
  • Field names and values are customizable
  • Customizable user-level preference to better accommodate an individual user’s role and needs – Personal & Common Shortcuts
  • Multi-level dependency tree – providing clear view of related tickets and their statuses
  • Multiple Instances in one installation – supporting multiple process flows, saving administration effort and hardware costs
  • Localization support
  • Easy to install and maintain
  • Does not require dedicated hardware or pay 3rd- party database and support

Features

  • Process flow management
  • Issue tracking and change management
  • Query and report capability
  • Integration with Excel to enable status reporting and management
  • Localization support

Easy!TTS is available on Windows™, UNIX™ and Linux™ platforms