Easy!TTS
Easy!TTS™ is a Tracking Ticket System, which due to its built-in customizable and configurable capability, can be used as a general purpose issue tracking system, or specifically a development defect tracking system. It is offered as a stand-alone issue tracking or defect tracking tool as well as an integrated module of our Easy!Flow, which is a process-oriented solution for your project development teams.
Benefits
- Easy to learn and use – UI map and context sensitive Easy!help is one click away
- Configurable process flow control
- Configurable user privilege groupings -- effective control of process flow
- Allows you to add new fields or delete existing fields
- Field names and values are customizable
- Customizable user-level preference to better accommodate an individual user’s role and needs – Personal & Common Shortcuts
- Multi-level dependency tree – providing clear view of related tickets and their statuses
- Multiple Instances in one installation – supporting multiple process flows, saving administration effort and hardware costs
- Localization support
- Easy to install and maintain
- Does not require dedicated hardware or pay 3rd- party database and support
Features
- Process flow management
- Issue tracking and change management
- Query and report capability
- Integration with Excel to enable status reporting and management
- Localization support
Easy!TTS is available on Windows™, UNIX™ and Linux™ platforms